FAQ

We understand how difficult it is to trust anyone when it comes to finding the best buyer for your precious possessions. To make sure that Safe Gold is the best buyer for your item(s), we suggest you take a look at our frequently asked questions. We hope these FAQs resolve any concerns you may have.

We buy any unwanted or broken gold, silver, platinum, or palladium items and have managed to secure a top position amongst the gold buyers in Ontario. We deal in jewellery, coins, bars, flatware, gold, silver and offer instant cash for them. Other than these precious metals, we do accept estate pieces, antiques, dental gold, custom ornaments, and gift cards.

Forget the rigorous selling process that most companies make you go through. Our process is as easy as 1-2-3. Simply bring your valuables to our store, and we will then test and weigh everything right in front of you and offer you cash on the spot.

The cash value of your precious metals is based on the following factors:

  • The existing market price of the precious metal(s)
  • The karat content or purity of your precious metal(s)
  • The actual weight of your item(s) in grams

We have no problem removing the gemstones at absolutely no charge. Stones can be removed if they are prong-set and are larger than 2.0 millimetres. We do not remove baguettes, chips, pave, bezel, or channel-set stones.

Unfortunately, we do not buy anything that is plated or filled.

If you accept our offer, we are happy to pay in cash (not a cheque).

Nope, just show up during our normal business hours.

Yes, you can purchase gold and silver bullion. Just call ahead to check the inventory, and your items will be ready for you on arrival.

Yes, we buy jewellery that is used or broken.

Yes, we do buy gift cards, prepaid cards, and store credits. ALL major retailers are accepted. More information is available here.

We start the evaluation by looking for the stamps that mark the karat value. The testers start with an acid or scratch test, followed by an electronic test and, X-ray fluorescence scan.

We are available throughout the week. During the weekdays, i.e., Monday to Friday, we are open from 10am to 6pm. Saturday 10am – 5pm & Sunday 11am to 3pm.